These Terms and Conditions govern your access to and use of the Jiliwen online gaming platform, including all games, payment services, promotional programs, and related features available at jiliwen.net. Please read them carefully before registering or placing any wager.
A quick overview of the key areas governed by the Jiliwen Terms and Conditions.
Who can register on Jiliwen, age requirements (21+), identity verification obligations, and the one-account-per-person rule enforced across the Philippines.
Rules governing PHP deposits and withdrawals via GCash, PayMaya, BPI, BDO, and Metrobank — including processing times, limits, and verification requirements.
Terms applicable to all Jiliwen bonuses, referral commissions, cashback programs, and VIP rewards — including wagering requirements and expiry conditions.
Standards for fair gameplay on Jiliwen, use of random number generators, prohibited conduct, and consequences for attempting to manipulate game outcomes.
Jiliwen's responsible gaming obligations, self-exclusion procedures, deposit limit tools, and the platform's approach to protecting vulnerable players in the Philippines.
How disputes between players and Jiliwen are handled, the applicable governing law, and the process for raising formal complaints through Jiliwen's support channels.
1.1 By accessing, registering on, or using the Jiliwen platform at jiliwen.net (the "Platform"), you ("Player," "User," or "you") agree to be legally bound by these Terms and Conditions ("Terms"), together with Jiliwen's Privacy Policy and Responsible Gaming Policy, all of which are incorporated herein by reference.
1.2 If you do not agree to these Terms in their entirety, you must immediately cease using the Platform and close your account. Continued use of the Platform following any amendment to these Terms constitutes your acceptance of the revised Terms.
1.3 These Terms constitute the entire agreement between you and Jiliwen with respect to your use of the Platform and supersede all prior agreements, representations, or understandings, whether written or oral.
⚠️ These Terms are legally binding. If you have questions about any provision, please contact Jiliwen support before registering.
2.1 Age Requirement. You must be at least twenty-one (21) years of age to register and use the Jiliwen Platform. This requirement is in accordance with Philippine law and PAGCOR regulations governing casino-style online gaming. Jiliwen strictly enforces this age restriction and reserves the right to request proof of age at any time.
2.2 Geographic Eligibility. The Jiliwen Platform is intended for use by residents of the Philippines. It is your responsibility to ensure that accessing and using the Platform is lawful in your jurisdiction. Jiliwen makes no representation that the Platform is appropriate or available for use in locations outside the Philippines.
2.3 One Account Per Person. Each individual may hold only one (1) registered account on the Jiliwen Platform. The creation of multiple accounts by a single individual — whether using different names, email addresses, phone numbers, or payment methods — is strictly prohibited and will result in the immediate suspension of all associated accounts and forfeiture of any balances therein.
2.4 Accurate Information. You agree to provide accurate, current, and complete information during registration and to update such information promptly if it changes. Providing false or misleading information is a material breach of these Terms.
2.5 KYC Verification. Jiliwen reserves the right to require identity verification ("Know Your Customer" or KYC) at any time, including but not limited to: upon registration, before processing withdrawals, or when suspicious activity is detected. Acceptable KYC documents include a valid Philippine government-issued ID (e.g., PhilSys ID, passport, driver's license, SSS ID, UMID). Failure to complete KYC verification may result in account suspension and withholding of withdrawals pending verification.
2.6 The following persons are not permitted to register or use the Jiliwen Platform:
3.1 You are solely responsible for maintaining the confidentiality of your Jiliwen account credentials, including your username, password, and any two-factor authentication codes. You must not share your login credentials with any third party.
3.2 You agree to notify Jiliwen immediately upon becoming aware of any unauthorized access to or use of your account. Jiliwen will not be liable for any loss or damage arising from your failure to comply with this security obligation.
3.3 All activity conducted through your account — including wagers placed, deposits made, and withdrawals requested — will be deemed to have been authorized by you unless you have notified Jiliwen of unauthorized access prior to such activity.
3.4 Jiliwen recommends using a strong, unique password for your account and enabling all available security features, including two-factor authentication where offered.
4.1 Currency. All transactions on the Jiliwen Platform are conducted in Philippine Peso (PHP). Jiliwen does not accept deposits or process withdrawals in foreign currencies.
4.2 Accepted Payment Methods. Jiliwen currently accepts deposits and processes withdrawals via the following methods: GCash, PayMaya, Bank of the Philippine Islands (BPI), Banco de Oro (BDO), and Metrobank. Jiliwen reserves the right to add, modify, or remove accepted payment methods at any time with reasonable notice.
4.3 Deposit Processing. Deposits are generally credited to your Jiliwen account instantly upon confirmation from the payment provider. Jiliwen is not responsible for delays caused by third-party payment processors, bank processing times, or network issues.
4.4 Withdrawal Processing. Withdrawal requests are processed by Jiliwen 24 hours a day, seven days a week. GCash and PayMaya withdrawals typically arrive within three to five minutes. Bank transfers to BPI, BDO, and Metrobank typically take between fifteen and thirty minutes. These timeframes are estimates and may vary due to factors outside Jiliwen's control.
4.5 Withdrawal Verification. Jiliwen reserves the right to delay or withhold withdrawal processing pending completion of identity verification, review of account activity, or investigation of suspected fraud or bonus abuse. Players will be notified of any such delay.
4.6 Own Funds. You represent and warrant that all funds deposited into your Jiliwen account are your own personal funds, lawfully obtained, and not derived from any illegal activity. Jiliwen complies with applicable anti-money laundering regulations.
4.7 Minimum and Maximum Limits. Minimum deposit and withdrawal amounts, as well as daily and weekly transaction limits, are published on the Jiliwen Payment page and may be updated from time to time. Players are responsible for reviewing current limits before initiating transactions.
💡 For full details on supported payment methods, processing times, and transaction limits, visit the Payment page.
5.1 General. Jiliwen may offer bonuses, free credits, cashback, referral commissions, and other promotional incentives to Players from time to time. All bonuses are subject to these Terms and any specific terms communicated at the time the bonus is offered.
5.2 Wagering Requirements. Unless explicitly stated otherwise, bonus funds are subject to wagering requirements before they may be withdrawn. The applicable wagering multiplier will be stated in the specific promotion terms. Failure to meet wagering requirements within the specified timeframe will result in forfeiture of the bonus and any winnings derived therefrom.
5.3 Referral Program. Jiliwen's Earn Money referral program pays commissions in real PHP on qualifying activity generated by referred players. Commission rates, qualifying conditions, and payment schedules are published on the Earn Money page and are subject to change. Referral commissions may not be earned through self-referral or through the creation of multiple accounts.
5.4 Bonus Abuse. Any attempt to exploit, manipulate, or abuse Jiliwen's bonus or promotional programs — including but not limited to collusion, use of automated software, or coordinated wagering patterns designed to circumvent wagering requirements — will result in immediate account suspension and forfeiture of all bonus funds and associated winnings.
5.5 One Bonus Per Promotion. Unless otherwise stated, each promotion is available once per player, per household, per device, and per IP address. Jiliwen reserves the right to limit or withdraw any promotion at any time.
6.1 Fair Play. All games on the Jiliwen Platform operate using certified random number generator (RNG) technology to ensure fair and unpredictable outcomes. Jiliwen does not manipulate game results in favor of the Platform or any individual player.
6.2 Prohibited Conduct. The following conduct is strictly prohibited on the Jiliwen Platform:
6.3 Malfunction Policy. In the event of a game malfunction, system error, or technical fault, Jiliwen reserves the right to void affected game rounds and refund the wager amounts to the players' accounts. Jiliwen's decision in such matters is final.
6.4 Disconnection. Jiliwen is not responsible for losses incurred due to internet disconnection, device failure, or power interruption on the player's end during active game sessions. Players are advised to ensure a stable internet connection before placing wagers.
7.1 Jiliwen is committed to promoting responsible gaming practices across its platform. We recognize that for some individuals, gaming can become problematic, and we take our duty of care to all players seriously.
7.2 Age Verification. Jiliwen strictly enforces the 21+ age requirement. Any player found to be under 21 years of age will have their account immediately closed and all deposits refunded, with any winnings forfeited.
7.3 Player Tools. Jiliwen provides the following responsible gaming tools to all registered players, accessible from the account dashboard:
7.4 Self-Exclusion. Players who wish to self-exclude may do so by contacting Jiliwen support. Self-exclusion requests are processed within 24 hours. During a self-exclusion period, Jiliwen will make reasonable efforts to prevent the excluded player from accessing the Platform, including blocking marketing communications.
7.5 For more information on responsible gaming resources and support, please visit the Responsible Gaming page.
⚠️ 21+ Only. Gaming is for entertainment. If you feel your gaming is no longer in control, use the self-exclusion tool in your account settings or contact Jiliwen support immediately.
8.1 All content on the Jiliwen Platform — including but not limited to software, game assets, graphics, logos, trademarks, text, and user interface elements — is the exclusive property of Jiliwen or its licensors and is protected by applicable intellectual property laws.
8.2 You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Platform solely for personal, non-commercial gaming purposes in accordance with these Terms. This license does not include the right to copy, reproduce, distribute, modify, or create derivative works from any Platform content.
8.3 Any unauthorized use of Jiliwen's intellectual property is strictly prohibited and may result in legal action.
9.1 Jiliwen collects, processes, and stores personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference. By registering on the Platform, you consent to the collection and processing of your personal data as described in the Privacy Policy.
9.2 Jiliwen implements industry-standard security measures to protect your personal and financial data. However, no method of electronic transmission or storage is completely secure, and Jiliwen cannot guarantee absolute data security.
9.3 For full details on how Jiliwen handles your personal information, please review the Privacy Policy.
10.1 To the maximum extent permitted by applicable Philippine law, Jiliwen shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Platform, including but not limited to loss of winnings, loss of data, or loss of profits.
10.2 Jiliwen's total aggregate liability to any player in connection with these Terms shall not exceed the total amount deposited by that player in the thirty (30) days preceding the event giving rise to the claim.
10.3 Jiliwen does not warrant that the Platform will be uninterrupted, error-free, or free from viruses or other harmful components. The Platform is provided on an "as is" and "as available" basis.
10.4 Nothing in these Terms shall limit or exclude Jiliwen's liability for fraud, gross negligence, or any other liability that cannot be excluded under applicable law.
11.1 Jiliwen reserves the right to suspend, restrict, or terminate any player account at any time, with or without prior notice, if Jiliwen reasonably believes that:
11.2 Upon termination for cause, Jiliwen reserves the right to forfeit any bonus balances and withhold withdrawals pending investigation. Real-money balances not subject to forfeiture will be returned to the player following completion of any required verification.
11.3 Players may close their accounts voluntarily at any time by contacting Jiliwen support. Any remaining real-money balance will be processed for withdrawal to the player's verified payment method.
12.1 Jiliwen reserves the right to amend these Terms at any time. Material changes will be communicated to registered players via email or prominent notice on the Platform at least seven (7) days before taking effect, where practicable.
12.2 Your continued use of the Platform after the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree to the amended Terms, you must cease using the Platform and close your account before the effective date.
12.3 The most current version of these Terms is always available on the Jiliwen Platform at jiliwen.net/terms-conditions.
13.1 These Terms shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions.
13.2 Any dispute arising out of or in connection with these Terms or your use of the Jiliwen Platform shall first be submitted to Jiliwen's internal dispute resolution process. Players must contact Jiliwen support and allow a reasonable period — not less than thirty (30) days — for Jiliwen to investigate and respond before pursuing any other remedy.
13.3 If a dispute cannot be resolved through Jiliwen's internal process, the parties agree to submit to the exclusive jurisdiction of the competent courts of the Philippines.
13.4 Jiliwen's decisions on game outcomes, bonus eligibility, and account status are final and binding, subject only to manifest error.
14.1 If you have any questions about these Terms, wish to raise a complaint, or need assistance with your Jiliwen account, please contact our support team through the live chat feature available on the Platform, or by email at the address below.
14.2 Jiliwen aims to acknowledge all complaints within 24 hours and resolve them within 14 business days. Complex matters may take longer, and players will be kept informed of progress.
📧 Support Email: [email protected] | Live chat available 24/7 on the Platform.
14.3 For responsible gaming concerns, including self-exclusion requests, please visit the Responsible Gaming page or contact support directly.
You've read the rules — now enjoy the games. Join hundreds of thousands of Filipino players already earning real PHP rewards on Jiliwen. Must be 21 or older to register.
21+ Must be 21 or older to register. Play responsibly.